Japan 4G Pocket WiFi (Hong Kong Pick-up) - Banana

Confirmation:

• You will instantly receive a confirmation email and the voucher will be send to your mailbox within 3 working days after booking.
• In the event that you do not receive an email from us, please check your spam folder or notify us via +852 2152-3599 or booking@texpert.com in our business hour.
   

Fare included:

• Japan 4G Pocket WiFi
   

How to use:

• You are required to present the printed or electronic confirmation letter on the day of redemption at the redemption counter.
• Please show your credit card (VISA/MASTER) or pay HK$1000 cash when you pick up the pocket WiFi for the deposit.
• Please return the device on/ before the return day at the redemption counter
   

Redemption locations:

1. Hong Kong International Airport Counter

• Please select exact pick-up date and collect your Pocket WiFi at the airport counter on the pick-up date
• Address: 

▷ No. A09, Level 5, Terminal 1 (Near Hall A), HKIA

• Daily working hours:
  ​05:30-24:30

Precautions:

• The date you selected must be the date you picked up the WiFi and the first date of rental period
• Supplier: Banana
• Can connect up to 3 devices at the same time
• Minimum rental days: 4 days
• Rental Period : Counts from the departure date to arrival date (both dates inclusive)
• The Last Return Time: Before 06:00am on the next day of arrival date (If the Wifi Egg can return before 6 am that day, the rental end date can be counted 1 day earlier)
• Free Accessories : Adapter, USB data Cable, Pouch
• Download/ upload speed up to: 5Mbps
• The Pocket WiFi can be use consecutively for 6 to 10 hours.
• If huge amount of data usage is detected in a short period, the provider will adjust the data speed or shut down the service. Therefore, we strongly advice you to turn off auto updates of your device and avoid watching huge amount of videos.
• If any parts of the device is lost or damaged, the service provider will directly charge the customer for the lost.
• If over the last return time, the service provider will charge as the list price HK$26/day.
• If you have any enquires, feel free to contact Banana WiFi customer service hotline: +852 8200-3188
   

Cancellation policy:

• No cancellation is allowed once the booking is confirmed.