The Kansai-Airport Express "HARUKA" is the best way to get from Kansai Airport to major Kansai cities such as Tennoji, Osaka, Shin-Osaka, Kyoto, Kobe, and Nara. It is a convenient and comfortable express train.

The driving time from Kansai Airport to Tennoji is about 35 minutes, to Shin-Osaka about 50 minutes, and to Kyoto about 80 minutes. There are 60 buses running every day (30 round trips).

※ If you disembark midway, the remaining section of your ticket will be invalid.

How to Use

Green Ticket Machine

1. Upon successful booking, a confirmation email will be automatically sent to the email address registered during reservation.
2. Present the verification code or QR code along with the passport of the non-Japanese traveler at the designated station ticket machine (see the website for details) to redeem a physical ticket.
   • The ticket machines support five languages: Japanese, Simplified Chinese, Traditional Chinese, English, and Korean.
   • ※ Check the website for exchange location details.
   • ※ Check the website for eMCO exchange guidelines.
   • ※ If the ticket machine is out of order or your passport does not have an IC chip, please redeem your ticket at the designated station’s "Green Window."
3. Successfully redeem your physical ticket.
4. To obtain a reserved seat ticket, exchange your physical ticket for a designated seat ticket at the Green Ticket Machine before boarding.

※ Check the website for detailed exchange procedures.

[Eligibility for Purchase]

• Must hold a passport issued by a government outside of Japan.
• Must have a residence status equivalent to "Temporary Visitor" (as defined by Japan’s Immigration Control and Refugee Recognition Act).

[Important Notes]

• The [HARUKA Train Ticket] is valid only for the HARUKA Limited Express train and cannot be used on other limited express trains.
• Within the designated usage area, you may take other trains such as the Special Rapid, Rapid, and Local trains, except for the HARUKA Limited Express.
• If you choose to take a train other than the HARUKA Limited Express, the free-seating HARUKA Limited Express ticket is non-refundable. We appreciate your understanding.
• You may disembark at any station within the valid usage area. However, as this is not a rail pass, your ticket will be collected at the ticket gate upon exit.
• Travel beyond the designated area is allowed but requires an additional fare.
• If you wish to reserve a designated seat or travel in the Green Car (first-class car, Car No. 1) on the HARUKA Limited Express, an additional limited express fee is required.
• If you board a train or car that requires a boarding ticket or reserved seat ticket, you must pay the additional fare.

[Booking Confirmation]

• This product requires two confirmations. After a successful booking, you will receive a confirmation email within 48 hours. Please check your inbox promptly.
• If the minimum required number of participants is not met, a cancellation email will be sent 4 days before departure.
• If you do not receive the confirmation email within the specified time (including checking your spam folder), please contact our travel consultant by email or call +852 2152-3599 during office hours.

[Cancellation & Modification Policy]

• Once the booking is confirmed, cancellations and modifications are not allowed.