China 4G Pocket WiFi (Hong Kong Pick-up) - URoaming

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China 4G Pocket WiFi (Hong Kong Pick-up) - URoaming

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URoaming 4G Pocket WiFi provides unlimited WiFi access, which allows up to 5 devices connected at the same time. Allows you to share your photos, search travel information and stay connected with your family and friends.

Activity Information

Confirmation:

  • You will instantly receive a confirmation email and the voucher will be send to your mailbox within 48 hours after booking.
  • In the event that you do not receive an email from us, please check your spam folder or notify us via +852 2152-3599 or booking@texpert.com in our business hour.
  • No cancellation is allowed once the booking is confirmed.
     

How to use:

  • Present the printed or an electronic voucher on the day of redemption at the redemption counter.
  • Please pay HK$500 deposit with VISA/MASTER card at the counter. You card will be placed under credit card authorization hold.
  • You can collect your Pocket WiFi and activate the service.
  • Please return the device on the return day at the redemption counter. If you are unable to return the device during the service hours, please put your device into the dropbox at the redemption counter.
  • Pick up and return counter must be the same.
  • You deposit will be refunded to your account within 7 working days.

 

Redemption locations:

1. Hong Kong International Airport Counter

  • Please select exact departure date and collect your Pocket WiFi at the airport counter on the departure date
  • Address: Counter A08, Arrival Hall, Level 5, Terminal 1, Hong Kong International Airport
  • Daily working hours: 06:30 - 23:00
  • Please note that you will only be able to pick up the device during the counter working hours.

2. Mongkok Counter

  • Please pick up the device 1 day in advance upon your departure date at the Mongkok Counter.
  • Address: Unit 1301, 13/F, Hollywood Plaza, 610 Nathan Rd, Mong Kok
  • Daily working hours: 10:00 - 20:00
  • Please note that picking up 1 day in advance at the Mongkok counter will not be count as an extra day.
    * From 01 Feb 2019, airport counter will be open for 24 hours. Mongkok counter will be shutdown on the same day.

Precautions:

  • Can connect up to 5 devices at the same time
  • Minimum rental days: 3 days
  • The Pocket WiFi can be use consecutively for 4 to 6 hours.
  • If huge amount of data usage is detected in a short period, the provider will adjust the data speed or shut down the service. Therefore, we strongly advice you to turn off auto updates of your device and avoid watching huge amount of videos.
  • If any parts of the device is lost or damaged, the Pocket WiFi company will charge the customer for the lost.
  • If you have any enquires, feel free to contact URoaming customer service hotline: +852 2588-5888
China 4G Pocket WiFi (Hong Kong Pick-up) - URoaming
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