【Product Introduction】

• EXPO 2025 Osaka Kansai One-Day Ticket:
  The World Expo is a grand event where people and products from around the globe gather. It brings together global wisdom to collaboratively address international challenges.
  The first Osaka Expo (EXPO ’70) was held in Japan in 1970, marking a symbol of Japan’s rapid economic growth.
  EXPO 2025 Osaka Kansai will be the first international exposition held in Japan in 20 years, following the Aichi Expo in 2005.

• Kansai & Hokuriku Area Rail Pass – 7 Days:
  For the train service area, please check:
  https://www.westjr.co.jp/global/en/ticket/pass/kansai_hokuriku/#routes
  For eligible trains and seat types, please check:
  https://www.westjr.co.jp/global/en/ticket/pass/kansai_hokuriku/#accommodations

【Purchase Information】

• How to Use:
  After booking, travelers will receive two PDF files via email (two e-vouchers in total). Please present the QR codes at the facility on the day of use to redeem your tickets.

• Validity Period:

  • Kansai & Hokuriku Area Rail Pass – 7 Days: Valid for 90 days from the booking date.

  • EXPO 2025 Osaka Kansai One-Day Ticket: Valid for one entry only between April 13 – October 13, 2025.

• Cancellation & Refund Policy:
  All unused tickets within the validity period can be canceled upon request.

【Product Details】

Kansai & Hokuriku Area Rail Pass – 7 Days:

1. After successful booking, a confirmation email will be automatically sent to the registered email address.

2. Please present the verification code or QR code in the email and your non-Japanese passport at a designated station ticket machine (see image) to redeem your physical train ticket.
   Ticket machines support five languages (Japanese, Simplified Chinese, Traditional Chinese, English, and Korean).

   • Ticket machine locations: https://www.westjr.co.jp/global/en/ticket/receive/

   • eMCO exchange instructions: https://www.westjr.co.jp/global/en/howto/guide/emco/

   • If the machine is malfunctioning or your passport lacks an IC chip, please exchange your ticket at a designated station's Green Window.

1. You will receive your physical rail pass.

2. To reserve a seat: Before boarding, bring your physical rail pass to a Green Ticket Machine to issue a reserved seat ticket.

   • Exchange guide: https://www.westjr.co.jp/global/sc/howto/ticket-vending-machine/

Important Notes for JR West Rail Pass Reserved Seats: 5. Each type of rail pass allows a different number of seat reservations. Please refer to the product page for details.
6. For trains eligible for reserved seats, refer to the product page.
7. Reserved seats must be obtained separately using either Green Machines or Green Windows.
8. If all reservation attempts are used or if no reserved seat ticket is issued, you can board non-reserved seating areas with your pass.
9. For passes that allow unlimited seat reservations, from the 7th reservation onwards, you must book in person at a Green Window (not via machines).

EXPO 2025 Osaka Kansai One-Day Ticket:

【How to Use】

Step 1: After purchase, you will receive a PDF file and a Ticket ID (10-character alphanumeric code) via email.
※ Sample screenshot of the e-ticket included.

Step 2: Register as a member on the official ticketing website and enter your Ticket ID (10 characters).

• How to register EXPO ID

• Ticket ID registration instructions (includes transfer & receipt of ticket)

Step 3: Reserve your visit date, time, and pavilions, and receive your QR code.

• Visit reservations can be made up to 6 months in advance.

• Pavilion reservations include 3 reservation opportunities (lottery & first-come-first-serve):
  ① First Lottery: 2 months before the visit
  ② Second Lottery: 7 days before
  ③ Open Reservation: 3 days before (first-come-first-serve, not lottery-based)
  (Reservation instructions available on the official site)

Step 4: Present your QR code to enter on your reserved date.
※ Once the booking is completed, it cannot be changed or canceled.
※ For more details, please refer to the official website.

【Important Notes】

1. The one-day ticket allows a single entry between April 13 and October 13, 2025.

2. Pavilion activity reservations are limited to 3 times per ticket.

3. Visit date and time can be changed up to 3 times (within the rules of each ticket type).

4. No changes or cancellations after ticket purchase.

【Official Websites】

• Kansai & Hokuriku Area Rail Pass:
  https://www.westjr.co.jp/global/en/ticket/pass/kansai_hokuriku/

• EXPO 2025 Osaka Kansai One-Day Ticket:
  https://www.expo2025.or.jp/

• FAQ:
  https://ticket.expo2025.or.jp/faq/

Confirmation Details:

This product requires two-step confirmation. After your booking is successful, you will receive a confirmation email and the usage voucher within 3–5 days. Please check your email inbox promptly.

If you do not receive the email in your inbox or spam folder within the specified period, please contact our travel consultant by email or call us at +852 2152-3599 during office hours.

Eligibility & Applicable Users:

Kansai-Hokuriku Area Rail Pass (7 Days):

1. Must hold a passport issued by a government outside of Japan.

2. Must have a visa status equivalent to "Temporary Visitor".
   “Temporary Visitor” is a status of residence defined by Japan's Immigration Control Law.

EXPO 2025 Osaka Kansai One-Day Ticket:

• Available for those aged 18 and above.

• Free of charge for children under 3 years old.

Important Notes:

• The one-day ticket is valid for a single entry only during the event period: April 13 to October 13, 2025.

• Each ticket allows a maximum of 3 pavilion reservation attempts.

• Reservations can be made up to 6 months before the intended visit date.

• The visit date and time can be changed up to 3 times, within the ticket's validity period.

• No changes or cancellations are allowed after the ticket has been purchased.

Cancellation Policy:

Once your booking is confirmed, no changes or cancellations are allowed.