Confirm details:

• This product requires 2 confirmations. After the reservation is successful, you will receive a confirmation email and usage voucher within 48 hours. Please check your email in time.
• If you do not receive the email in your inbox or spam box within the specified time limit, please contact our travel consultant promptly via email or call +852 2152-3599 during office hours
• When registering and paying, please note the name, gender, date of birth, and passport issuance place of the group participants. Each person can bring up to one box-shaped luggage to the group.

Fees include:

• Lift tickets, ski equipment, skiing equipment, coaches, insurance.
• Vehicle arrangement: Honda (Stepwgn Spada) [Bus may be arranged during the Christmas peak season from December 20 to January 5/the Spring Festival peak season from January 25 to February 10]
• Among the above-mentioned fees, even if the customer does not use part of the service due to personal reasons, the corresponding fees will not be refunded in principle.

The fee does not include:

• Fees not mentioned above.
• Personal insurance.
• Personal expenses (such as shopping, phone calls, etc.).
• This trip does not include meals, breakfast, lunch and dinner are at your own expense. Please note that some restaurants do not allow outside food to be brought into the restaurant or they only occupy seats without ordering.
• Only self-funded itineraries (small trips that require additional payment) are available to those who are interested.
• Transportation fees to and from the departure and arrival airport or meeting and disbanding locations, as well as accommodation fees for the day before and on the day of the trip.

Things to note:

• If the tour is canceled, you will be notified via email 4 days before the departure date.
• After the reservation is made, the company will not send any further letters except confirmation letters and cancellation letters.
• If the scenic spots are unsightly due to weather or other force majeure factors, no refunds will be given.
• Minimum group size is 25 people.
• Depending on the congestion situation of the Tateyama Electric Ropeway on that day, the section between Tateyama Station and Bibihira may be replaced by a "temporary direct bus".
• ※Please come wearing comfortable cold-proof clothing and shoes.
• Infants aged 0-1 who sit on laps can participate for free
• Visitors under the age of 15 must be accompanied by a guardian or parent.
• This trip does not provide bus seats or bedding for children aged 2-3 years old, but they can sleep in the same bed as their guardian or parents and provide meals.
• This trip provides bus seats, beds and meals for children aged 4-11 years old.
• We apologize for arriving at the next attraction early or ending the trip because various facilities are closed or visiting hours are restricted.
• Buses sometimes arrive late due to traffic jams or bad weather. If you want to continue taking other modes of transportation, please allow enough time to prepare for the next mode of transportation.
• Sometimes this trip must be canceled due to natural disasters or abnormal weather. In this case, please contact us to confirm the departure status.
• The time to visit each attraction is determined by the traffic conditions on the road or the number of participants on the day.
• If you are late due to traffic reasons and cannot participate in the itinerary, it will be automatically canceled by the guest. No refunds will be given.
• If the traveler abandons the tour midway due to personal reasons, the company will not provide a refund.
• In the event of adverse weather conditions such as typhoons or snowstorms, it will be decided one day before departure (07:00 local time) whether the tour will be canceled or not, and will be notified by email at any time.
• Please note that if the traveler abandons the trip midway due to personal reasons, no refund or rescheduling will be given.
• Please be sure to abide by the meeting time. The bus will not wait for late arrivals. If you are late due to personal reasons, no refunds or rescheduling will be given. Please be informed.
• Due to the unpredictability of traffic conditions, weather, festivals or crowds on the day, the arrival time of each itinerary may change.
• According to Japanese law, the maximum working time for drivers is 10 hours. In order to ensure the safety of the driver and the stability of driving, the itinerary may be adjusted according to actual conditions.
• This includes reducing tour times or canceling certain attractions. We sincerely hope that all passengers can understand and support the adjustments we have made while ensuring safety.
• In the event of the aforementioned or other force majeure factors, we deeply regret the inconvenience this may cause you. Please understand our position, we will not be able to provide refund services. This decision was made out of responsibility for the safety of drivers and passengers, and to ensure the smooth operation of the entire team.
• We are always committed to providing you with the best travel experience, but in some cases we need to be flexible and adjust our itinerary plans based on actual conditions. Thank you for your understanding and support.
• Other force majeure factors may include but are not limited to:
• Natural disasters: Natural disasters such as earthquakes, volcanic eruptions, floods, typhoons, etc. may affect the itinerary.
• Traffic Accidents: Road traffic accidents, traffic jams and other conditions may cause travel delays.
• Weather conditions: Severe weather conditions, such as heavy snow, heavy rain, heavy fog, etc., may affect transportation and itinerary arrangements.
• Government regulations: Emergency regulations, traffic controls, etc. introduced by the government may cause changes to the itinerary.
• Health Emergencies: Sudden health problems of travelers or team members may require first aid and emergency treatment, resulting in itinerary changes.
• Social events: Strikes, protests, social unrest, etc. may have unpredictable impacts on transportation and itineraries.
• Mechanical Failure: Mechanical failure of a vehicle, such as a vehicle, may cause travel delays.

Instructions for Cancellation and Change:

• Once a ticket is issued, any unused services cannot be changed, refunded, canceled or transferred.
• The success of the ticket booking has nothing to do with the time of booking. If the booking date is sold out, a full refund will be issued.
• Please be aware before purchasing that once a ticket is issued, it will not be refunded or changed, and we will not bear any responsibility.